Frequently Asked Questions
What can I expect during my therapy sessions?
The first session will be an assessment to discuss your history and reasons for seeking counseling. The majority of the session is spent collecting information about your past, specific experiences, future goals, etc. This visit is also your opportunity to ask your counselor any questions you have about therapy or office policies, work to develop a plan, and begin to build the client-counselor relationship.
It is vital to have a positive working relationship with your therapist, one where you feel safe and comfortable opening up. After the first or few sessions, you feel someone else might be a better fit, we are Counsel for Hope are dedicated to helping you find that right person.
Do you take my insurance?
We accept most major insurance companies. However, your individual plan dictates what you are responsible for paying. We are happy to check with your insurance company prior to your appointments, but we will not know for certain until the first claim is processed.
INSURANCES ACCEPTED: Aetna, AmeriHealth Caritas of North Carolina, BCBS Private, Carolina Complete Health, Cigna, Healthy Blue, MedCost, Partners Medicaid, Tricare, Humana, UMR, United Healthcare, United Healthcare Community Plan, WellCare of North Carolina.
We currently do not take Medicare insurances.
I don’t have insurance; can I still make an appointment?
Absolutely! For private pay clients, we do offer a discounted price. A sliding scale or discount may be available to some individuals who experience financial hardship.
What are the office hours?
We try to accommodate all different needs of our clients, including day, evening and weekend appointments.
Do you prescribe medication?
We do not offer medication management. If the client and counselor decide that medication is a course of treatment, then the counselor will refer you to a medication management doctor.
HAVE MORE QUESTIONS? Give us a call and we are happy to help answer them!